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Support Resources

Access technical documentation, software tools, and support services.

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Product Documentation

Technical specification sheets and datasheets for all engine models. Each product page includes downloadable PDFs.

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Software & Tools

ECU configuration software, data analysis tools, and firmware updates for engine control units.

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Maintenance Guides

Detailed maintenance procedures, service schedules, and troubleshooting guides for all engine models.

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Video Tutorials

Installation guides, operation demonstrations, and maintenance walkthrough videos.

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Performance Data

Detailed performance curves, thrust maps, fuel consumption charts, and operational envelopes.

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After-Sales Service

Global technical support including remote diagnostics, on-site service, spare parts, and training.

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Frequently Asked Questions

Common questions about our engines, ordering process, and support services.

What fuel do the engines use?
All Shengfang turbojet engines use aviation kerosene (Jet-A/JP-8) as the primary fuel. Select models also support diesel and gasoline configurations. The recommended lubrication oil mix ratio is 3%~5%.
What is the maintenance interval?
All current models have a standard maintenance interval of 25 operating hours. This includes inspection, cleaning, and replacement of wearable components as needed.
What is included with each engine?
Each engine is delivered with a complete set of standard accessories including ECU, wiring harnesses (power, signal, throttle), oil pump, oil filter, display unit, and ball valve. Specific accessory lists vary by series β€” see individual product pages for details.
What is the difference between B Series and Pro Series?
B Series engines feature our self-developed ECU V3 system with brushless starter motor, ideal for standard applications. Pro Series engines use advanced ECU V4/V5 systems with enhanced precision control, Festo-grade filtration, and industrial-grade components for more demanding applications. Pro Series also supports higher oil pump voltage limits (15V vs 13V).
What is the Quick Start version?
Quick Start models (currently SW300Pro-K and SW400Pro-K) are based on Pro Series platforms with an enhanced rapid ignition system that achieves engine start times of ≀30 seconds, compared to standard start times. Ideal for time-critical missions and rapid-deployment scenarios.
What is the typical lead time for orders?
Standard models typically ship within 2-4 weeks. Select popular models may be available for immediate shipment with 3-5 business day lead times. Custom configurations may require additional time depending on specifications.
Do you provide export documentation?
Yes. All exports are fully compliant with China's dual-use items export regulations. We handle the complete export licensing process including obtaining Dual-Use Items and Technologies Export Licenses from the Ministry of Commerce, and conducting end-user verification.
Can I visit the factory before ordering?
Absolutely. We welcome factory inspections including facility tours of assembly workshops and test benches, live engine testing demonstrations, face-to-face technical briefings with engineering teams, and credential reviews. We coordinate the complete visit including logistics and translation services.
What after-sales support is available?
We provide comprehensive lifecycle support including: remote technical support via RS-232 telemetry analysis, on-site engineer dispatch for major projects, spare parts inventory with quick delivery, systematic operator and maintenance training (online or on-site), and warranty services covering manufacturing defects.
Can engines be customized?
Yes, we can coordinate custom configurations for specific requirements including custom ECU communication protocols, special fuel adaptations, custom mounting interfaces, and other tailored specifications. Contact our engineering team to discuss your requirements.

Need Technical Assistance?

Our engineering team is ready to help with product selection, integration support, or troubleshooting.

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